commercetools Platform for Enterprise

The commerce platform behind the world’s boldest enterprise leaders

Whether it’s peak-season traffic, global expansion or AI transformation, commercetools delivers the scale, speed and trust modern enterprises demand.

Delivering 100k orders/min

Peak traffic? Flash sales? No problem—we’re built for speed under pressure.

100% uptime

100% uptime during the world’s biggest shopping moments.

<23ms average response time

Because every millisecond matters when customers are ready to buy.

With rapid changes in the food delivery market, we needed a system that can scale with us. commercetools gives us the flexibility, scalability and speed to support our ambitions.

RICK KOOPMAN

GLOBAL HEAD OF ECOMMERCE PARTNER MARKETING, JUST EAT TAKEAWAY.COM

Fast-changing markets, rising customer expectations and emerging AI tools demand a new kind of platform, one that’s modular, resilient and intelligent at the core. That’s what the commercetools Platform delivers.

The world is our oyster. We've just changed from a ‘no’ business to a ‘yes’ business. Now everything is possible. All that stuff we couldn't do with referrals, loyalty, gift cards, etc. Now we're saying yes, but we've got to start prioritizing because there's so much we can do.

MATT HOSKIN

CIO, INTERFLORA AUSTRALIA

Unified commerce, delivered globally

One platform. Every channel. Anywhere.

Bring together your key commerce channels—web, mobile, in-store, and AI, on a unified foundation that connects every touchpoint. commercetools enables seamless experiences and intelligent automation across the entire customer journey, no matter where or how they engage.

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AI-ready

Power smarter, agentic commerce.

With native support for agentic workflows and Model Context Protocol (MCP), commercetools enables intelligent automation, personalization and decision-making securely and at scale.

Flexible by design

Adapt fast. Grow faster.

commercetools gives you the freedom to adapt, launch new channels, enter markets or change strategies,without replatforming. Modular, versionless architecture scales as your business grows.

Efficiency-driven, growth-ready

Spend smarter. Scale better.

Avoid bundled lock-ins and hidden costs. commercetools’ modular pricing and pay-as-you-grow model reduce TCO and unlock ROI across every stage of growth.

Logos of 66 North, LoveCrafts, and APG&Co with text showing 1.5M savings on development costs, 60% reduction in hosting costs, and 35% reduction in technology operating costs respectively.

Trust at every layer

Secure, reliable, resilient and built for peak performance.

commercetools combines enterprise-grade security with unmatched scalability and speed, ensuring your storefronts stay fast, stable and protected, no matter the demand.

Five certification logos including GDPR, Cyber Essentials Certified, AICPA SOC 2, Bureau Veritas Health Data Hosting certification, and TÜV Rheinland ISO/IEC 27001:2013 Management System certification.

Turn Intelligence into Impact

AI should do more than analyze, it should act. commercetools lets you deploy agents that drive real outcomes, from personalization to automation, using the data you already have. No replatforming needed, it’s built in and ready to go.

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Your strategy shouldn’t wait on your stack

Whether you're launching in a new market, testing pricing, or adding a new channel, commercetools flexes with your business, so you're never blocked by platform limitations or long dev cycles.

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Confidence to move fast without breaking trust

Every innovation comes with risk—unless your platform is built to handle it. commercetools embeds security at every layer, so you can protect customer data, meet compliance, and scale without fear.

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Always-On, even when it matters most

Commerce doesn’t stop and neither should your platform. From Black Friday to global rollout, commercetools ensures you stay live, responsive, and reliable across every region, every time.

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ARK Bokhandel

ARK Bokhandel leveraged advanced promotional tools and seamless checkout.

Talk to an expert

Interior of ARK bookstore with tables of books, promotional signs, and rotating card display racks.

ARK Bokhandel

ARK Bokhandel leveraged advanced promotional tools and seamless checkout.

The only future-proof platform

The days of painful migration projects are over. commercetools Composable Commerce Platform enables you to embrace the evolution of commerce. Infinitely. Ready to solve your commerce challenges?

let's talk

Check all the boxes

Do your due diligence. Ask our experts the hard questions. Explore our documentation. Get rid of any doubt that commercetools is the right choice to drive your business forward.

Why commercetools?